To preserve your Toriello piece and cherish for years to come: use a soft cloth to gently wipe clean, avoid contact with lotions + perfumes, remove before showering/athletic activity, and store inside our signature cotton pouch. Please avoid chemical jewelry cleaners or ultrasonic machines.

Toriello uses recyclable packaging and carbon neutral shipping on all orders. All pieces are sourced from ethically approved suppliers and are produced in small batches.

Our heirloom pieces are sourced from collectors globally, cleaned and polished ready for their new life with you.

Orders are shipped within 1-3 business days. You will receive an email with tracking information  once your order has shipped.

Orders shipped within the US should arrive within 2-6 business days.

Orders shipped internationally should arrive within 14 business days.

We ship worldwide from Los Angeles.

All items purchased from Toriello are final sale due to the unique nature of the pieces and for hygienic reasons. if you feel there is a discrepancy with your order and you need to contact us, please email info@toriello.co to start a request.

Please email info@toriello.co with your order number and we will be happy to assist you.